SAP C_C4C14_1811 Exam Dumps

SAP Certified Application Associate - SAP Service Cloud 1811

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Total Questions : 155
Update Date : July 01, 2024
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SAP C_C4C14_1811 Sample Questions

Question # 1

How do you enable use of the Resource Scheduler in SAP Cloud for Service?

A. Maintain a setting in the item processing types
B. Define time types in fine-tuning
C. Schedule mass release of assignments
D. Activate business configuration in scoping



Question # 2

What activities do you perform in the Administrator work center to enable a new social media channel? Note: There are 3 correct answers to this question.

A. Set up access to social media account
B. Create and schedule social media import run
C. Set up service level determination for social media channel
D. Maintain Next Ticket configuration
E. Select the channel type



Question # 3

Which of the following are data migration master data templates? Note: There are 3 correct answers to this question.

A. Campaigns
B. Business configuration
C. Personal addresses and contacts
D. Discount list
E. Account hierarchies



Question # 4

Which item types can you use in installed bases? Note: There are 3 correct answers to this question.

A. Warranty
B. Product
C. Registered product
D. Text
E. object



Question # 5

Which field is used for sending a spare parts confirmations from a SAP Cloud for Customer work ticket to SAP ERP?

A. Target quantity
B. Planned quantity
C. Actual quantity
D. Consumed quantity



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